REWARDS & Referrals FAQS

HOW DO I CREATE MY REFERRAL CODE?

Creating a referral is easy and can be very rewarding for both you and your friend.

You can create a referral through either:

1) Opening up the Reward Launcher while logged in and scrolling down to the referral section. This will give you the opportunity to either copy a code to share or to send your referral link via Email, Facebook, Twitter, or Whats App.

2) On every product page will be the option to create a referral. If shopping while logged out you will be promoted to provide your email and then the email of the person you wish to refer. If logged in you will have the option of either copying a referral code or to send it via Email, Facebook, Twitter, or Whats App.

Once your friend clicks the link, they will receive a $15 discount code instantly. When they redeem this code on their first order we will send you a $15 code to say Thanks! There is a minimum spend of $40 for the refer a friend promotion. It can take up to 24hrs for you to receive your referral code after your friend redeems the offer you have sent them.

HOW DO I CHECK MY POINTS BALANCE?

To check your point balance, you must first log into your Coastal Beauty account. You can log into your account by clicking the person icon in the top navigation and then selecting “log in” or by opening the Rewards Launcher in the bottom left corner and then selecting “log in”. After logging into your Coastal Beauty account your point balance can be found via the Rewards Launcher in the bottom left corner.

 

HOW DO I REDEEM POINTS

Log in to your account and open the Rewards Launcher in the bottom left corner then click “Redeem Points”. This will open a page showing all available rewards!

If you have enough points to redeem a reward there will be a button with 'redeem' displayed. Click this to get your unique discount code. You can then apply this discount code on the checkout page to receive your discount!

If you don’t use your reward right away, you can always find it again in your “Rewards” page of the Rewards Launcher.

Do I earn points for shopping?

For every $1 spent at Coastal Beauty you will earn 1 point. There are many other ways to earn points, for a complete list go to the “Earning Points” page of your Reward Launcher.

DO I EARN POINTS ON THE FULL ORDER VALUE?

You will earn points on the order value minus any additional discounts, sales taxes and shipping.

DO MY POINTS EXPIRE?

No, your points do not expire.

CAN I USE THESE REWARDS WITH OTHER DISCOUNTS?

All earned discounts through points can be redeemed with other promotional offers that may be running. The Refer a Friend discount cannot be combined with other promotional offers.

Coastal Beauty does reserve the right to deny the ability of a reward to be used with an ongoing promotional offer.

HOW DO I EARN BIRTHDAY POINTS?

Add your birth date to the Rewards Launcher at least one month before your birthday and we will automatically award you points on your birthday!

IF I USE MY POINTS ON A PURCHASE AND THEN DECIDE TO RETURN THAT ITEM DO I GET MY POINTS REFUNDED TOO?

No, if you return a product that was purchased with rewards, we cannot return the points that were spent to purchase the product. We are only able to return the total amount spent on the product if the return fits within the criteria of our return policy.

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